Terms of Business
These Terms of Business set out the basis upon which Human Law provides unbundled strategic and legal diagnostic services. By instructing us following a Phase 01 review and activating a Phase 02 formal file opening, you agree to be legally bound by these terms.
1. Status and Regulation
Human Law is the trading name of Justin Patten, an independent sole practitioner solicitor authorised and regulated by the Solicitors Regulation Authority (SRA Number: 657838). These terms apply to all unbundled strategic advice, risk modeling, and conflict diagnostics performed by Human Law.
2. The Unbundled Service Architecture
Human Law operates strictly as an unbundled legal consultancy. This means we are retained for finite, fixed-fee diagnostic modules and strategic analysis only. The absolute boundaries of our services include the following strict rules:
- No Conduct of Litigation: We do not act as your solicitor on record in court proceedings. We do not draft active litigation pleadings, issue applications, or manage court timetables.
- No Service of Documents: We do not accept formal service of court notices, processing papers, or legal actions on your behalf. All documents must continue to be served directly on you or your designated contentious law firm.
- No General Estate Administration: We do not process routine non-contested probate registry filings, calculate estate ledgers, or perform asset distributions and property conveyancing.
Our role is to analyze conflict parameters and deliver structured blueprints so that acting fiduciaries, lay fiduciaries, and their transactional teams can resolve standstills outside of court channels.
3. Value-Bracketed Fixed-Fee Modular Charging Structure
We do not use hourly billing, variable metrics, or open-ended retainers. Every phase of our unbundled diagnostic system is bound strictly to fixed financial parameters, scaled transparently by the gross system asset volume of the estate under administration:
- Phase 01 — SVS Triage Scan: Provided at no cost. This is a preliminary online screening and system assessment utility, and does not establish a formal practitioner-client relationship.
- Phase 02 — Formal File Opening: This fee covers compulsory regulatory identity validation, AML screenings, multi-party conflict checks across all estate actives, and the initialization of the unbundled matter perimeter. No case documentation, letters, or evidentiary records are ingested or reviewed during this phase. Fees are locked by estate value tier: £400 + VAT (Estates under £1M), £750 + VAT (Estates £1M – £3M), or £950 + VAT (Estates £3M – £5M+). This fee marks our formal assumption of regulated professional risk.
- Phase 03 — Structural Clarity Report: Triggered exclusively upon Phase 02 compliance clearance and intake framework verification. Covers the deep forensic review and operational analysis of up to 30 load-bearing pages of whitelisted primary dispute evidence to filter out narrative noise, map latent friction variables (Ghost Facts), and isolate the true technical deadlock engine (Narrow Point). Fees are locked by estate value tier: £2,500 + VAT (Estates under £1M), £3,500 + VAT (Estates £1M – £3M), or £4,500 + VAT (Estates £3M – £5M+).
- Phase 04 — Structured Exit Blueprint: Covers the technical engineering of step-by-step out-of-court execution roadmaps, decision-support templates, ready-to-file registry forms, and tactical communication scripts. Fees are locked by estate value tier: £4,500 + VAT (Estates under £1M), £7,500 + VAT (Estates £1M – £3M), or £12,500 + VAT (Estates £3M – £5M+).
For absolute certainty, all individual milestones operate strictly in accordance with the following consolidated fee matrix schedule:
| Estate Value Tier | Phase 02 (File Opening) | Phase 03 (Clarity Report) | Phase 04 (Exit Blueprint) | Total Fixed Fee |
|---|---|---|---|---|
| Under £1M | £400 | £2,500 | £4,500 | £7,400 + VAT |
| £1M – £3M | £750 | £3,500 | £7,500 | £11,750 + VAT |
| £3M – £5M+ | £950 | £4,500 | £12,500 | £17,950 + VAT |
All modular phase fees must be settled in full prior to the activation of work within that respective phase block. VAT is calculated at the standard prevailing UK rate.
4. Document Ingestion Rules
To preserve the operational margin and objective clarity of our system, document ingestion is strictly limited to a maximum of 30 physical pages during Phase 03. We do not accept unorganized bulk data dumps. Clients are required to follow the upload parameters generated at the end of Phase 02 to isolate primary blocking evidence files.
5. Termination and Cut-off Boundaries
Because our work is modular, either party may terminate the engagement at the conclusion of any completed phase with immediate effect. Human Law reserves the right to decline progression to a subsequent phase if our diagnostics indicate that the file conflict has passed the ripeness threshold or requires adversarial court litigation representation.
6. Client Responsibilities
As an unbundled client, you retain full operational responsibility for your estate file. You must ensure all factual information provided to us via our intake grids is completely accurate. You are responsible for executing the steps outlined in our Phase 04 Blueprints or handing them to your routine transactional lawyers for asset wrap-up.
7. Complaints, Data Protection & Professional Indemnity Coverage
Human Law is committed to delivering exceptional professional standards. Our formal client complaints handling policy (including your statutory right to escalate matters to the Legal Ombudsman), our comprehensive data protection compliance protocols under UK GDPR, and our mandatory professional indemnity insurance (PII) coverage records are explicitly documented for your public review. Detailed disclosures for all three areas are hosted directly on our Regulatory Notice Page, which forms an integral part of our operational risk management framework.
8. Governing Law
These terms and all contractual relationships arising under the Human Law framework are governed exclusively by the laws of England and Wales, and subject to the exclusive jurisdiction of the English Courts.